Zilfira Gibatullina

(or just Zilya) a Front-end Developer

Contact me

About me

Hello, I am a front-end developer with more than 1 year of experience.
I am a dedicated and organized individual seeking employment that will make best use of my skills and allow me to develop them further.

Originaly from Kazakhstan/Almaty native Russian speaker, I got my bachelor's degree in Japanese Philology. After graduation I lived and worked in Japan for about 5 years. Began learning Dutch recently :-)

Projects

Here are some of my works.
Languages and frameworks used:

  • HTML
  • CSS
  • Bootstrap
  • JavaScript
  • Wordpress

Experience

December 2020 - now

Projects:　All above

  • Kyoto, Japan
March 2020 - November 2020

Project: Technical Support of AI Robot
Details:

  • Responding to customer questions and complaints by email
  • Creating troubleshooting flowcharts using excel
  • Attending Global meetings/Collecting and organizing data in tables to share it with other team members

Tools: Salesforce, Google Chat, Google Meet, Google Sheets, Slides, Forms, Zendesk

  • Tokyo, Japan
February 2019 - September 2019

Project: JAL Duty Free Shop in Haneda Airport (Sales Interpreter)
Details:

  • Organization of training programs for newcomers from different countries/creating a training manual
  • Evaluating customers' language needs
  • Translating from Japanese to English or Russian and vice versa
  • Handling customers' complaints in a professional and diplomatic way

Tools: Gmail, Microsoft Office (Word, Excel)

  • Tokyo, Japan
February 2017 - December 2018

Project: The Busena Terrace Hotel (Guest Relation Officer)
Details:

  • Maintaining and organizing data, making room assignments using excel
  • Supporting and supervising new staff (Providing instruction to new staff members)
  • Organizing events for customers such as showroom
  • Translating hotel brochures from English and Japanese to Russian
  • Answering guests phone calls

Tools: Gmail, Microsoft Office (Word, Excel)

  • Okinawa, Japan
0687560250
Amstelveen
linkedin
zilya.gh@gmail.com